Contact information

We’re here to help. If you have a question about an order, product, shipping, returns, or anything else related to SetCollectives, please don’t hesitate to get in touch.

Get in Touch

SetCollectives

Business Address:
2 Avenue des Murs du Parc
94300 Vincennes
France

Email:
contact@setcollectives.com

Customer Support

Support Hours:
Monday–Friday, 9:00 AM–5:00 PM EST

Response Time:
We aim to respond to all customer inquiries within 24 business hours.

Order Support

If you are contacting us about an existing order, please include your order number and the email address used when placing your order. This helps us assist you as quickly as possible.

Shipping & Returns

For information about shipping, delivery times, and shipping charges, please review our Shipping Policy.

For information about returns, refunds, and eligible products, please review our Refund Policy.

Where We Serve

SetCollectives currently serves customers in France and the United States.

We’re Happy to Help

Whether you have a question before placing an order or need assistance after your purchase, our customer support team is here to help.

We look forward to hearing from you.