Shipping Policy

We currently offer delivery to the United Kingdom and the United States where available at checkout.

Order processing

Orders are normally processed within 1–3 business days. Processing may take longer during promotions, holidays or periods of high demand.

Shipping rates and delivery estimates

Available shipping methods, charges and estimated delivery times are shown at checkout and may vary by destination, order size and carrier. Delivery estimates are not guaranteed.

Tracking

When tracking is available, we will send tracking details to the email address provided with your order after dispatch.

Customs and duties

For international deliveries, customs duties, import taxes or other charges may apply depending on the destination. Any applicable charges are the customer’s responsibility unless stated otherwise at checkout.

Delays and delivery issues

Delays may occur because of carriers, customs, weather or events outside our reasonable control. If your order appears delayed or your delivery address is incorrect, contact us at antoinepierrejean@inbox.eu or +1 (364) 728-0532.

Address changes

Please contact us as soon as possible if you need to correct a delivery address. We cannot guarantee changes after an order has entered processing or been dispatched.

Important: This policy is a general template and should be reviewed against your actual carrier arrangements and applicable UK and US requirements before relying on it.